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Questions About Momentum Lubricants

Our products are manufactured to highest quality standards. Our lubricants are clear, colorless, stain-free (silicone requires soap and water to clean up), and sugar free. They are formulated to last longer and stay slippery better than other brands.

The FDA has accepted Momentum lubricants as medical devices for use with condoms.

Momentum lubricants do not contain any spermicides or nonoxynol 9.

Our water-based lubricant is harmless if ingested, but not recommended to consume as food.

Yes, Momentum lubricants may be used to supplement personal moisture as needed.

Our water-based lubricant is formulated with non-GMO, vegan-friendly, Glycerin, USP, 99.5% (Natural) Kosher ingredients. Our silicone-based lubricant is also vegan. Both products are paraben free.

Momentum lubricants do not contain any sugars or other nutritive sources that would contribute to yeast growth and subsequent infections.

Questions About Momentum Condoms

Momentum condoms are made of the highest-quality latex for a firm fit, as well as prevention of unwanted pregnancies and STIs.

You can use Momentum condoms with any silicone or water-based lubricant. Momentum lubricants are preferred as they are formulated to be longer-lasting and give a smooth, silky feel. DO NOT USE OIL-BASED LUBRICANTS, such as those made with petroleum jelly (e.g., Vaseline®), mineral oil, vegetable oil, or cold cream, as these may damage the condom.

No, Momentum condoms do not contain any spermicide or nonoxynol-9.

Momentum condoms are designed to give a close fit that is as sensuous and enjoyable as skin-on-skin contact to ensure you both experience as much pleasure as possible.

Right here on our online shop.

Questions About Shipping

We currently ship within the USA and Canada. 

We only ship to Canada at this time. 

It depends on the shipping option you selected. Our products with standard shipping arrive within 5-10 business days if you live in the US and 10-15 business days if you live in Canada. You can click on the tracking number on the order confirmation you received to see the exact journey your order will take from us to you.

Yes, we do offer Priority Mail and Priority Mail Express options for US orders. Our products arrive within 1-3 days with Priority Mail and next-day to 2-day guarantee by 6 pm with Priority Mail Express. 

Our orders ship within 1-2 business days of purchase. We ship Monday through Friday (except holidays).

Check your tracking number. It can be found in your email or text messages.  

The tracking number will be in the email or SMS order confirmation you received. If you can’t find it, reach out to us atforher@momentumintimacy.com

If you placed an order and need to update your shipping or billing address, please reach out to us atforher@momentumintimacy.com.

For US orders under $30.00, standard shipping is $5.00.For US orders over $30.00, standard shipping is freeFor US orders with expedited shipping (Priority Mail &/or Priority Mail Express), USPS calculates the price. All Canada orders, regardless of order value, are $10.00.

Please reach out to us atforher@momentumintimacy.com

Questions About Purchases & Returns

We only replace items if they are defective or damaged. If your product is defective or damaged, please send us an email with photos toforher@momentumintimacy.comand send your item to PO Box 92487 Atlanta, GA 30314. 

Momentum For Her offers a 30-Day Money-Back Guarantee: If you don't love our products, send them back within 30 days in the original container(s) to the address below and we'll refund 100% of the product purchase. 

Momentum Intimacy

PO Box 92487

Atlanta, GA 30314

Please emailforher@momentumintimacy.com or call 1-866-899-9936 with your tracking number and we will grant your refund once your order has been received by our office.  

 Gift cards, Downloadable software products, Any item not in its original condition is damaged or missing parts for reasons not due to our error,  Any item that is returned more than 30 days after delivery 

If your product is defective or damaged, please send us an email with photos toforher@momentumintimacy.comand send your item to PO Box 92487 Atlanta, GA 30314. We will mail you a replacement. 

No worries. Email us atforher@momentumintimacy.comand we will mail you a replacement. 

Our packages arrive in a black box with the Momentum logo on it. The shipping label will say from “MFHer”. 

Yes! Gift cards are available here.

We accept all major credit cards, plus PayPal, Amazon Pay, & Apple Pay.

We accept all major credit cards and PayPal. Having issues? Double-check your info, including your name, credit card number, expiration date, three-digit code, and billing address.

For most major financial institutions, the charge appears as “MFHer”.

Questions About Subscriptions

You can also contact us directly atforher@momentumintimacy.com.

Just email us atforher@momentumintimacy.com.

More questions?

Use the Contact Us Page to ask us more questions. We're here to help you.